Method of Payment
We are a private practice and operate on a fee-for-service basis. This allows us to offer more personalized, flexible, and unhurried care without the limitations often imposed by insurance companies.
However, many of our patients are able to receive partial reimbursement by submitting what's called a superbill, a detailed receipt of services, to their insurance provider. We are happy to provide superbills upon request.
Reimbursement amounts vary depending on your out-of-network benefits, so we recommend calling your insurance company directly and asking:
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Do I have out-of-network coverage for mental health services?
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What percentage of the fee will be reimbursed?
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Is there a deductible I need to meet first?
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Are telepsychiatry visits eligible?
We also accept payment through HSA (Health Savings Accounts) and FSA (Flexible Spending Accounts), which may offer additional savings. If you have questions about how this works or need help understanding what to ask your insurance provider, feel free to reach out.
Payment is expected at the time of service. We accept cash, checks, Visa, MasterCard, American Express and Discover as a form of payment. If you pay by credit card, your credit card number will be kept on file after your initial consultation, and will be automatically charged at the time of your follow-up visit.
As a courtesy, we will provide an insurance form on the day of your visit, that you may submit to your insurance provider.
Cancellation Policy
To avoid being charged you must give us at least 48-hour notice. It is the patient's responsibility to remember the time and date of the appointment. Appointments are not double-booked, so the designated date and time is specifically reserved for the patient. Missed appointments without proper notice prevent us from treating another patient in need. We ask that you please be courteous and arrive on time. If you arrive late the doctor may or may not see you and you will be charged for your scheduled appointment.
Prescription Refill Policy
Those under medication management and who require prescription refills must meet with us regularly or as recommended. It is the patient's responsibility to keep track of their prescription refill needs, as refills are provided during an appointment and are designed to last until the next recommended visit. If you find that a prescription refill is required in between appointments, you are most likely overdue for your follow-up visit and should schedule an appointment.
Patient Portal
In order for us to enhance communication and improve your patient outcome, we ask that you register and complete all information requested in our Patient Portal.
If you are a new patient/user, we will be sending you an e-mail with a link to the patient portal to start your registration process.
Once you register you will be required to log in with your user name and password in order to access your portal. Under the profile tab go to current information and complete patient history.